Step 1: Defining the Core Capabilities
As noted in the last entry, an organization’s core capability can be viewed as those things an organization does particularly well to drive meaningful business results. Examples can range from talent management, lean manufacturing, customer care, research or product design. For pharmaceuticals, some specific examples could be pipeline management, study design, regulatory management including submissions, responses, and related matters, as well as drug discovery.
If you do not already have an organizational capability map, you need to begin by meeting with each business area. From those discussions, you can collaboratively develop a capabilities list for that area.
That list will need to be filtered and sorted into priority order. The output from this, as well as discussions with other areas, will then need to be consolidated into a single list.
Step 2: Enumerating the Cor…