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Musings on Value Creation and Communication for the CIO & other IT Professionals

I recently had the occasion to hear George Westerman speak on this issue and his book (see below) recently at a Boston SIM meeting. I must admit that the subject matter, something familiar to Chief Information Officers (CIOs) or other seasoned IT professionals, did not exactly get my pulse racing.

However, as I am always open to get a fresh perspective, I was rewarded with a warm and polished speaker who clearly related this information. George’s unique contribution in my view, both in his presentation and even more so in the book, is to focus on the communication aspect of value.

Specifically on identifying how IT is affecting the overall business; both in positive and negative ways. One of the key points is to lead such conversations away from technical talk and towards business objectives; thereby having something that is clearly related to the organization. The book is filled with practical examples to help drive this point home. From budget requests to project updates, this ph…